SIaaP · Service Infrastructure as a Platform

Products are catalogued. Data is modelled. Services remain undefined.

SIaaP is the core myservy is built on: the layer where services are structured, indexed, executed and governed, so people, systems and AI can work on the same record. Today it powers every myservy solution.

The unit

Every service becomes a Service Token.

A Service Token is the atomic, executable representation of a service. It carries everything needed to understand it and act on it, and it moves across systems as one object instead of scattered records.

Identity

What the service is, who takes part and how it is classified.

State

Where it stands right now, and every change along its lifecycle.

Context

The terms, evidence, history and relationships around it.

Execution rules

What can happen next, who can do it and under which conditions.

Around every token, myservy acts as

API of Truth

The structural reference of what each service is and what was agreed.

Execution Infrastructure

The governed engine that performs real operations against that record.

Inside SIaaP

Three layers, one job each.

One layer gives a service its shape, one gives it meaning, one puts it to work.

Represents

DSSMDynamic Services Structure Model

The structural model of the Service Token: attributes, relationships, execution state and lifecycle continuity, so a service can adapt without losing its history.

Understands

STFService Taxonomy Framework

A modular, multi-industry ontology that classifies services by nature, category and operational logic, so they can be discovered, compared and composed across organizations.

Acts

SIAServices Interaction Algorithm

The orchestration engine that interprets signals, evaluates conditions and activates the next allowed step, whether it is taken by a person, a system or an AI agent.

Service Intelligence Graph

Every interaction leaves context behind.

Each step on a Service Token records who acted, what was decided, the evidence behind it and what happened next. Together these records form a living graph of how the operation actually runs.

  • Contextual reasoningDecisions made with the full history of the service and its relationships.
  • Explainable outcomesEvery result can be traced back to the steps and evidence behind it.
  • Cross-system intelligenceOne view of work that today is split across tools and companies.
  • Capability mappingWhich skills each service requires, and where people, systems or AI can provide them.

Built for AI

AI does not guess inside myservy. It operates inside an indexed operational reality: structured services, explicit rules and real outcomes to learn from.

Principles

How the core is built.

01

Over your systems, not instead of them

ERPs, banking cores, CRMs and maintenance systems remain the systems of record. SIaaP adds the service layer across them through an API-first architecture.

02

Configured, never forked

Every deployment is the same core, configured for its market, regulation and systems. Solutions never split into separate products.

03

Build once, improve everywhere

What is learned in one deployment strengthens the shared core, so every solution gets better as the platform grows.

Security & data governance

Governed by design, deployed on your terms.

Services carry sensitive operational, commercial and personal data. Security is part of the architecture, not a layer added later.

01

Your data stays yours

Each organization owns its data and the knowledge built from its operations. Information is never sold or shared for purposes outside the service.

02

Cloud, edge or hybrid

Runs on Microsoft Azure, at the edge or in a hybrid setup, so hosting and data residency follow each client's governance requirements.

03

Encrypted end to end

TLS 1.2 or higher for every connection in transit, and AES-256 for data at rest.

04

Isolated by client

Logical and structural separation of accounts and data by client and by contract, with no commingling between organizations.

05

Access by policy

An advanced policy system with role-based access and least privilege. Every user sees only what their role requires.

06

Traceable and tested

Critical access events and the full lifecycle of every service are logged automatically. Penetration testing and OWASP Top 10 hardening, with documented evidence.

Payments are processed only by PCI DSS Level 1 certified partners: card data never enters the myservy platform. Detailed security documentation is available to evaluation teams under NDA.

Request security documentation

Want to see how the core works?

Whether you are evaluating a solution, a partnership or the architecture itself, tell us what you want to understand and our team will walk you through it.