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Modules

The myservy modules expand its cognitive architecture towards actionable, composable, and intelligent functions, operating as value layers on top of the structural CORE. Each module activates specific capabilities to scale, automate, and personalize services with operational precision.

Knowledge Engine

Centralizes and structures operational knowledge to enable automation and intelligent assistance.

Compliance as a Service

Compliance engine for continuous verification and monitoring of high-risk individuals and entities (Powered by RiskyID & Dow Jones).

Human Skill Engine

Measures, activates, and enhances key team skills within service processes.

Service eCommerce

Turns complex services into simple, scalable, and customizable sales experiences.

IA Marketing Engine

Activates intelligent campaigns and messages tailored to the context of each user or segment.

IA Collect Engine

Optimizes collection management with contextual logic and automated recovery workflows.

IA Recurring Payments Engine

Manages recurring payments with dynamic rules and automated reconciliation.

Customer Experience Portal

Provides an intelligent hub for customers, integrating tracking and self-service.

Powerfull technology

A CORE architecture composed of three fundamental layers

Dynamic Services Structure Model

This is the relational model that represents services as living, adaptable, and customizable entities. It defines how services exist, are configured, related, and executed within the system.

Relational, hierarchical and multidimensional actionable representation.

Intelligent contextual service presentation.

Foundational logic for operational automation.

The DSSM transforms every service into a programmable unit that can scale and adapt to various contexts.

Service Taxonomy Framework

This is the semantic component of the architecture. It defines how services are classified, typed, and parameterized, creating a common and interoperable language.

Multivertical categorization

Transactional typification

Operational nature

The STF forms the foundation for service indexing and enables them to be digitally structured.

Services Interaction Algorithm

The SIA is the cognitive core of myservy: an active intelligence system designed to transform every digital service into an autonomous, contextual, and evolutionary entity. This architecture not only automates but enables services to dynamically adapt, make decisions, and respond in a personalized manner to each interaction.

Active intelligence

Personalization at scale

Cognitive interaction

The SIA allows AI to not only interpret but actively operate the structured services within myservy.

Empowering Growth

Unlocking Potential

Effortless integration.

Tailored for your unique needs.

Unlock Seamless Integration

We offer end-to-end SaaS integrations that align with your current systems, ensuring seamless transitions and enhanced functionality without disruptions.

Core Functions

Beyond its cognitive architecture, myservy incorporates functionalities to enable

intelligent, adaptive, and scalable operations.

Service Orchestrator

Logical execution engine that activates intelligent workflows based on events, contextual conditions, or algorithmic signals. It coordinates operational decisions, integrations, and automated responses.

Knowledge Manager

Contextualized document management system, structuring procedures, wikis, and actionable relational elements. It allows knowledge to be consumed by humans and AI engines for support, training, and continuous improvement.Notification Narrative Engine (NNE)

Notification Narrative Engine (NNE)

Multichannel adaptive communications orchestrator. Transforms isolated messages into action narratives, delivering alerts, reminders, or strategic content based on SIA rules and user behavior.

Our leadership team

Passionate experts driving your success

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Frequently Asked Questions

What is myservy and how can it benefit your service company?

myservy is a modular digital platform powered by artificial intelligence, designed to revolutionize the way organizations deliver, manage, and scale services. It integrates essential functions like sales, collections, compliance, support, training, and knowledge management into a single, intelligent, and flexible system.

What makes myservy unique compared to other platforms?

myservy stands apart from traditional platforms by acting as a specialized operating system designed specifically for services. It not only automates processes but connects them intelligently and adaptively. Its modular and headless architecture allows for the structuring of multiple service business models (Dynamic Services Structure Model, DSSM), while its Service Interaction Algorithms (SIA) enhance the connection between people and services. This creates a dynamic infrastructure that evolves, learns, and continuously adapts to your operational workflows and distinct needs.

What kinds of organizations can benefit from myservy?

myservy is designed for medium and large organizations managing complex or regulated services, such as the manufacturing, oil, education, energy, financial services, technology, and essential services industries, among others. Thanks to its modular architecture, the platform adapts to both scale-ups and large corporations undergoing digital transformation, offering flexibility and efficiency at any stage of growth.

How is myservy implemented in an organization?

The implementation of myservy is flexible, gradual, and fully customized. Specific modules can be activated either jointly or individually, such as Service eCommerce, Compliance as a Service, Knowledge Engine, or Skills Development Engine, adapting them to the growth of your operations. Additionally, myservy integrates seamlessly with your existing systems, like CRM, ERP, or portals, to optimize efficiency without causing any interruptions to your processes.

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