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Frequently Asked Questions
myservy is a modular digital platform powered by artificial intelligence, designed to revolutionize the way organizations deliver, manage, and scale services. It integrates essential functions like sales, collections, compliance, support, training, and knowledge management into a single, intelligent, and flexible system.
myservy stands apart from traditional platforms by acting as a specialized operating system designed specifically for services. It not only automates processes but connects them intelligently and adaptively. Its modular and headless architecture allows for the structuring of multiple service business models (Dynamic Services Structure Model, DSSM), while its Service Interaction Algorithms (SIA) enhance the connection between people and services. This creates a dynamic infrastructure that evolves, learns, and continuously adapts to your operational workflows and distinct needs.
myservy is designed for medium and large organizations managing complex or regulated services, such as the manufacturing, oil, education, energy, financial services, technology, and essential services industries, among others. Thanks to its modular architecture, the platform adapts to both scale-ups and large corporations undergoing digital transformation, offering flexibility and efficiency at any stage of growth.
The implementation of myservy is flexible, gradual, and fully customized. Specific modules can be activated either jointly or individually, such as Service eCommerce, Compliance as a Service, Knowledge Engine, or Skills Development Engine, adapting them to the growth of your operations. Additionally, myservy integrates seamlessly with your existing systems, like CRM, ERP, or portals, to optimize efficiency without causing any interruptions to your processes.
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