Service Infrastructure as a Platform
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myservy is not just another software: it is the foundation upon which you can build not only your operation, but a new way of organizing, scaling and governing your organizational, commercial or public service structure.
Our value proposition is grouped into 4 major functional capabilities, with which we build solutions with integrated tools tailored for medium and large organizations:
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Implementation of end-to-end digital services for sales, quotation, policy issuance, premium collection, claims management and post-sale processes. myservy allows operating these flows from multiple channels and automating communications, payments and follow-up.
Management of requests, billing, claims and notifications in an integrated way. Automation of customer service and collection processes with bots, self-service portals and personalized Mobile Apps.
Sale of plans, service activation, automated technical support, recharges and account management from any channel. The platform allows controlling recurring flows in a traceable and personalized way.
Operation of reservations, on-demand services, payments and loyalty from digital interfaces adapted to the end user with Apps with geolocation.
Management of internal services (maintenance, planning, support, document management and others). myservy enables operational dashboards and multi-plant or multi-country structures with shared logic.
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myservy is designed with a modern, open architecture prepared to integrate with the critical systems of any organization. It operates under an API-first approach, which allows its agile and progressive implementation within existing technological ecosystems. It has native connectors for enterprise platforms such as CRMs, ERPs, collaborative tools and others, in addition to adapting to governmental platforms. All this is backed by a robust security model and a transversal compliance layer, ensuring trust and traceability in every operational flow.
This brochure presents the general solution of myservy, a technological foundation ready to be extended to multiple industries, operational models and organizational contexts. From here, specific vertical solutions are born such as Smart Cities, Digital Insurers, Mobility Platforms and more.
myservy is designed for organizations that provide, operate or scale services in complex, distributed or regulated environments. Its modular and composable approach allows it to adapt to multiple industries and operational models:
myservy not only offers technology: it proposes a new way of building, operating and scaling services in modern organizations. If your operation needs modularity, operational intelligence and a solid layer of automation and traceability, this is the foundation to take the next step.
Request a personalized strategic session and discover how to progressively assemble the myservy infrastructure in your organization, prioritizing high-impact areas such as customer service, collections, operations, support or operational knowledge.
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